Sephora Coupons and Promo Codes October 2025
Frequently asked questions from Sephora shoppers
How does the Beauty Insider loyalty program work?
Sephora’s Beauty Insider program is a free rewards program designed to give you exclusive perks just for shopping. Members earn points on every purchase, which can be redeemed for free products, exclusive samples, or unique beauty experiences. The program has three tiers: Beauty Insider (free to join), VIB (reach by spending $350 a year), and Rouge (reach by spending $1,000 a year). As you climb tiers, you unlock bigger benefits - like early access to sales and even deeper discounts.
What is Sephora’s return/exchange policy?
Sephora offers a very flexible return policy. If you’re not satisfied with a product, you can return it within 60 days of purchase for a full refund. Just make sure you keep the receipt. If you no longer have the receipt, you're still able to return items for store credit.
Does Sephora offer free samples?
Sephora is famous for its free samples. You can often ask for free samples while shopping in store. When shopping online, you can add free samples at checkout. If you're a Beauty Insider member, you can redeem your points for deluxe samples or mini-sized products.